Sere Moldova
Greenhouse supplier now delivering instant personalized quotes in under 3 seconds, growing its client base by 30%.
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The Challenge
Sere Moldova, a provider of custom greenhouses and polytunnels, faced a common B2B and B2C sales challenge: prospective clients requested tailored price quotes. The traditional quoting process involved phone or email exchanges with a sales agent, manual cost calculations, and quote delivery, a cycle that could take hours or even days.
Our Solution
We built an AI voice agent that takes over the initial quoting process, turning it into an instant experience. When a prospective client calls, the agent guides them through a few simple questions: desired surface area, planned crop type, preferred materials, and location. Within approximately 3 seconds of receiving the final detail, the voice agent communicates the quoted price.
Results
Response time to clients collapsed from hours or days to mere seconds. This speed advantage translated directly into higher lead conversion rates. The client base grew significantly in the quarter following implementation; the combination of instant response and 24/7 availability attracted many new customers.
Key Benefits
- Instant quote in ~3 seconds
- +30% growth in client base
- Resource savings across the sales team
- Innovative brand image in a traditional sector
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