Cool Academy
A tutoring school whose outbound AI agent calls back parents who left an enquiry and books a free trial lesson.
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The Challenge
Parents leave enquiries online, but calling every one of them back quickly, at a convenient time and with a consistent pitch, takes a lot of staff time, and slow callbacks mean lost students.
Our Solution
We built Ivan, an outbound Bulgarian AI agent that follows the school's own script. He calls parents who left an enquiry, offers a free first lesson, books a trial lesson or sends information on Viber, and never states prices or addresses on his own. A dashboard handles campaign upload from Excel or CSV, calling hours, a do-not-call list, post-call emails and analytics.
Results
Every enquiry can be called back automatically within the school's calling hours, with the same script each time and the outcome recorded for the team.
Key Benefits
- Fast callback for every enquiry
- The school's own script, every call
- Trial lessons booked or info sent on Viber
- Calling hours and do-not-call list respected
- Campaigns uploaded from Excel
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